Revised April 2019
APPLICANT INSTRUCTIONS
Thank you for applying for child support services. To offer Same Day Services (SDS), please provide
detailed information to help us assist in processing your application. If you receive TANF/Medicaid
services, please call the DCSS Contact Center for further assistance (number listed below).
Applicant must provide at least one form of photo identification, for example:
Valid driver’s license;
Any other international government, federal government, state government and local
government-issued picture/photo ID including a Green Card or Visa;
Valid Passport.
Applicants MUST submit the following with the application:
Birth certificates for all children born OUTSIDE of Georgia;
Paternity Affidavit;
Proof of RSDI dependent benefits received;
Signatures on all pages and notarize forms where required;
Verification of school enrollment, status, grade level and anticipated graduation date if the
child(ren) is 18 and is still a full-time high school student and the court order addresses child
support beyond the age of 18, if applicable;
A photocopy of all support orders that exist (Final Divorce Decree, Separation or Settlement
Agreement, Child Support Order entered by any state or foreign country, Modification of
Support Order, Contempt Order, Juvenile Court Order and/or Temporary Order). Exception:
A certified copy of the most recent order setting the support obligation is required if the order
must be registered for enforcement in another state or foreign jurisdiction, before DCSS can
process a UIFSA action;
The following documents are preferred when applying for services:
Proof of physical custody of a minor child or dependent child;
Current income information (i.e. check stubs, W-2’s, or Tax Statements for past 3 years with
1099s if self-employed and a completed financial affidavit);
Birth Certificates for all children born in Georgia;
Social Security cards for all children listed in the application (if available);
Receipts/verification of medical, vision, dental, life insurance, deductibles and co-pays,
if applicable;
Extraordinary educational expense information for tuition, room & board, fees, books,
if applicable; and
Child rearing expenses for music/art lessons, travel, band, clubs, and athletics, if applicable.
Authorization Agreement for Direct Deposit of Child Support Payments if direct deposit is being
requested and a voided check or savings account deposit slip.
Note: Please call the DCSS Contact Center toll-free at 1-844-MYGADHS (1-844-694-2347 Toll Free) if:
You speak another language other than English in your home and need assistance,
You have a disability and need assistance or accommodations to visit our office; or
You are deaf or hearing impaired and need the assistance.
If you are a TTY (text telephone) user you may contact our office through the Georgia Relay Service at 7-1-1
Note: If possible, please make copies of important information and your entire application before
visiting our office to retain for your records.
State of Georgia Local Office Stamp
Department of Human Services
Division of Child Support Services
Revised April 2019
Applicant Rights and Responsibilities
I understand and agree that:
Initial All:
_____ The Division of Child Support Services (DCSS) has the authority under federal and state law
to take any legal action that is necessary to establish paternity and to establish, modify and/or
enforce an obligation for child support including medical support. DCSS does not guarantee that
efforts on my behalf will be successful as actions taken by DCSS may be subject to the discretion of
the judge.
_____ If I should receive payments distributed to me in error (overpayments), I will be notified in
writing to establish a Recoupment Repayment Installment Plan with DCSS. I understand that my
failure to respond timely to the third and “Final Notice” from DCSS shall serve as my permission for
DCSS to recoup payments from any future child support due to me and I will be subject to
interception of my state income tax refund.
_____ If the person I named as the father of my child(ren) is excluded through paternity testing, I will
be responsible for reimbursing DCSS for the cost of the test.
_____ I must submit myself and/or the child (ren) to genetic testing, as it relates to establishing
paternity, if needed. Genetic test results will not be provided without prior written authorization to
release such information.
_____ My case and current/arrears accounts will not be eligible for closure until all debts owed to the
state, including fees and TANF arrears, are paid in full. If I fail to pay any fees and/or debts owed by
me to DCSS I will be subject to interception of my state income tax refund.
_____ Overpayments of the support ordered amount will be applied first to the past due amounts
and then may be held by DCSS for future payments.
_____ DCSS may use an attorney to establish, enforce and/or modify my child support order. There
is no attorney-client relationship between me and the attorney, as the attorney represents the State.
I understand that the attorney does not handle legal issues such as legitimation, custody or
visitation; therefore, I must seek my own private attorney regarding these issues.
_____ DCSS has provided me with a HIPAA Notice of Privacy Practices. The notice includes an
explanation of how medical information related to my application for services may be used by DCSS,
as well as my right to have access to this medical information. I understand that DCSS will not
share any information unless I provide a written authorization requesting information.
_____DCSS will not release any confidential, personal information to any third parties without my
prior written authorization to release such information.
_____ DCSS does not discriminate on the basis of race, color, national origin, sex, age, religion,
political beliefs or disability. Should I have concerns about my case, I may file a formal complaint
with the local office manager that will result in an internal management review.
_____ When applying for services as a payee, I must have legal or physical custody of a minor child.
In the event that the custody of the child changes, the ordered child support may be redirected to the
new custodian.
_____ I must notify DCSS of any changes to my name, address, phone number(s) or any other
information that is needed to properly manage and/or enforce my case, including but not limited to,
notifying DCSS that I have applied for Temporary Assistance For Needy Families (TANF) benefits. I
understand that failure to keep information up to date may affect DCSS ability to distribute payments
in a timely manner.
Revised April 2019
_____ I must notify DCSS if I have an active child support case with any other state agency, private
attorney or a private collection agency for the child (ren) listed on the application.
_____ A $25.00 non-refundable application fee is required when applying for services unless the
child(ren) or I receive Temporary Assistance for Needy Families (TANF) or Family Medical
Assistance (Medicaid). The fee will be required if only the child(ren) receive Medicaid or I re-apply
for services after requesting case closure or if my case is closed by DCSS due to my non-
cooperation.
_____ A $35 Annual Maintenance Fee will be charged to each case where an applicant has never
received TANF and for whom the State has collected at least $550.00 of support.
_____ Child support payments must be sent to the Family Support Registry and that I should not
accept direct payments from the Non-Custodial Parent (NCP). If I accept payments from the NCP
DCSS may close my case for non-cooperation.
_____ Upon written notification from DCSS, my case may be closed if I fail to cooperate. Prior to
case closure, I must repay any outstanding debts, including fees and overpayments that are owed at
the time and repay any expenses incurred on my behalf. If my case is closed due to severe non-
cooperation, I will not be able to reopen my case or re-apply for services for a minimum period of six
(6) months from the date my case was last closed.
_____ If I request case closure during a legal proceeding to establish or enforce a support order and
my case is eligible for closure, DCSS will not close my case until all legal actions have been
completed and all fees/debts owed to the state are paid in full.
_____ Federal law authorizes DCSS to charge an individual who has applied for child support
services and who has never or is no longer receiving TANF assistance a fee for the offset of state
and federal taxes. In the event that an offset is received, an administrative fee of $12.00 per state
offset and $25.00 per federal offset may be assessed to my case.
_____ I authorize DCSS to send correspondence electronically, including via email, text messages,
and other methods. To ensure confidentiality of such correspondence, I understand that it is my
responsibility to provide a secure and active email address and mobile phone number.
_____ I may obtain my case and payment information by calling the Contact Center at 1-844-
MYGADHS (1-844-694-2347 Toll Free) or I may view my case information on the Customer Service
Online website at https://services.georgia.gov/dhr/cspp/do/Logon.
I have received and read all program information describing available services, fees, as well as my
rights and responsibilities. I have the right to ask questions before I submit my application. My
signature on this document authorizes the Division of Child Support Services to provide necessary
and appropriate services on my behalf. I certify that all of the information supplied by me in my
Portal application is true and correct to the best of my knowledge and belief. I understand the
criminal penalties for making false statements and false swearing under O.C.G.A. §16-10-71 and do
hereby attest to the truthfulness of the information provided.
________________________________________ ___________________________________
Name of Applicant (Please Print Clearly) Signature of Applicant
________________________________________ _________________________________
Witness Date
Applicant’s Email address is: (Please Print Clearly) _______________________________________
Revised April 2019
Application for Services
PLEASE CHECK ONE
I AM THE: Custodial parent [ ] Noncustodial parent [ ] Nonparent Custodian [ ] Alleged Father [ ]
TYPE OF SERVICE REQUESTED (check which applies)
All services available for support [ ]
TANF HISTORY (check all that apply):
I have never received TANF benefits [ ] I currently receive TANF benefits [ ] I currently receive Medicaid Only [ ]
Formerly on TANF [ ]: Received from ______________ to _______________
CUSTODIAL PARENT/NONPARENT CUSTODIAN INFORMATION
Name:
Last First Middle Maiden Name
Social Security Number:
Date of Birth:
Sex: Male [ ] Female [ ]
Have you ever had a child support case in another state? [ ] Yes [ ] No
Check all that apply.
Race: [ ] AI-American Indian, Alaskan Native(N) [ ] FPFilipino(F) [ ] OAOther Asian(A) [ ] UNUnknown(U)
[ ] AS-Asian Indian(I) [ ] GCGuamian or Chamorro(G) [ ] OTOther, Mixed or Multiple(M) [ ] VTVietnamese(V)
[ ] BL-Black or African American(B) [ ] JPJapanese(J) [ ] PEPersian(R) [ ] WHWhite(W)
[ ] CH-Chinese(C) [ ] KOKorean(K) [ ] PIOther Pacific Islander(X)
[ ] EA-East Asian (E) [ ] NHNative Hawaiian(P) [ ] SASamoan(S) [ ] Choose not
to answer
Ethnicity: [ ] CB-Cuban(F) [ ] CH-Chicano/a(CH) [ ] MA-Mexican American(W) [ ] ME-Mexican(M)
[ ] NH-Not Hispanic or Latino(N) [ ] OT-Other Latino / Hispanic [ ] PR-Puerto Rican(P) [ ] UN-Unknown(U)
[ ] Choose not to answer
Marital Status: Single [ ] Married [ ] Separated [ ]
Divorced [ ] Divorced on: ___/___/___
If married, current spouse’s name:______________________________________
Date of Marriage: ___/___/___
Home Address:
Street Address City, County State, Zip
Mailing Address:
Street Address / P.O. Box City, State Zip
May be contacted at work? [ ] Yes [ ] No
E-Mail Address:
Work Phone:
Home Phone:
Cellular Phone:
Is the custodial parent/nonparent custodian in the military? [ ] Yes [ ] No If so, name the Military Branch: [ ] Retired Military
INSURANCE INFORMATION FOR CUSTODIAL PARENT
Do you currently have health insurance? [ ] Yes [ ] No
If yes, is the minor child you are applying for child support services covered in
this Policy? [ ] Yes [ ] No
Insurance Co. Name:
Phone No.:
Policy No.:
Group#:
DOMESTIC VIOLENCE
Have you ever been a victim of domestic violence? [ ] Yes [ ] No
Has the child(ren) you are requesting services for ever been a victim any physical or emotional harm? [ ] Yes [ ] No
If yes to either or both of the above questions, describe your concerns and/or attach supporting documentation to support your claim on the application.
Under Georgia Law, O.C.G.A. §19-11-30 and §19-11-131, the DCSS will not release any information that would place you or your children at risk
of physical or emotional harm. In such instances, a Family Violence Indicator will be activated on your child support case.
Your case will then be coded to ensure that no information is released to any other state or foreign jurisdiction that may place you or your child(ren) at risk.
Revised April 2019
CHILDREN FOR WHOM YOU NEED SERVICES
Race Codes: Enter the “Race Code” for each child in the appropriate box.
Code
Race
Code
Race
Code
Race
Code
Race
AI
AS
BL
CH
EA
American Indian, Alaska Native(N)
Asian Indian(I)
Black or African American(B)
Chinese(C)
East Asian(E)
FP
GC
JP
KO
NH
Filipino(F)
Guamian /Chamorro(G)
Japanese(J)
Korean(K)
Native Hawaiian(P)
OA
OT
PE
PI
SA
Other Asian(A)
Other, Mixed /Multiple(M)
Persian(R)
Other Pacific Islander(X)
Samoan(S)
UN
VT
WH
NA
Unknown(U)
Vietnamese(V)
White(W)
Choose not to answer
Ethnicity Codes: Enter the” Ethnicity Code (Ethn)” for each child in the appropriate box.
Code
Ethnicity
Code
Ethnicity
CB
CH
MA
ME
NA
Cuban(F)
Chicano/a(CH)
Mexican American(W)
Mexican(M)
Choose not to answer
NH
OT
PR
UN
Not Hispanic or Latino(N)
Other Latino / Hispanic(O)
Puerto Rican(P)
Unknown(U)
Child’s Name
(Last, First, Middle)
SSN
Date of
Birth
Place of Birth
(City, State)
Sex
M/F
Race
Code
Ethn
Code
Born
Out of
Wedlock
Yes/No
Paternity
Established
by: Court
Order/
Paternity
Test?
Date:
Your relationship to the child (ren): [ ] Biological Mother [ ] Biological Father [ ] Custodian [ ] Nonparent/Relative
[ ] Legal Guardian (proof of guardianship is required) [ ] Other:_________________________________________________________________________
PAYMENT INSTRUCTIONS FOR CUSTODIAL PARENT / CUSTODIAN
Unless a request is made for direct deposit a debit card will be provided for child support payments. If direct deposit is selected, a separate form and
voided check / deposit slip are required.
ALLEGED FATHER / NONCUSTODIAL PARENT INFORMATION
Name:
Last First Middle Maiden Name
Aliases or nicknames:
Social Security Number:
Date of Birth or Age:
Place of Birth:
Sex: Male [ ] Female [ ]
Marital Status: Single [ ] Married [ ] Separated [ ]
Divorced [ ] Divorced on: ___/___/___
If married, current spouse’s name:______________________________________
Date of Marriage: ___/___/___
Eye color:
Hair color:
Weight:
Height:
Check all that apply.
Race:[ ] AI-American Indian, Alaskan Native(N) [ ] FPFilipino(F) [ ] OAOther Asian(A) [ ] UNUnknown(U)
[ ] AS-Asian Indian(I) [ ] GCGuamian or Chamorro(G) [ ] OTOther, Mixed or Multiple(M) [ ] VTVietnamese(V)
[ ] BL-Black or African American(B) [ ] JPJapanese(J) [ ] PEPersian(R) [ ] WHWhite(W)
[ ] CH-Chinese(C) [ ] KOKorean(K) [ ] PIOther Pacific Islander(X)
[ ] EA-East Asian (E) [ ] NHNative Hawaiian(P) [ ] SASamoan(S) [ ] Choose not to answer
Revised April 2019
Ethnicity: [ ] CB-Cuban(F) [ ] CH-Chicano/a(CH) [ ] MA-Mexican American(W) [ ] ME-Mexican(M)
[ ] NH-Not Hispanic or Latino(N) [ ] OT-Other Latino / Hispanic [ ] PR-Puerto Rican(P) [ ] UN-Unknown(U)
[ ] Choose not to answer
Mailing Address: [ ] Owns this or
other property
Street Address City, County State, Zip
Is home address [ ]Current or [ ]Last known
Phone Number(s):
Other Possible Address:
Street Address City, State, Zip
Driver’s License #: State:
ALLEGED FATHER / NONCUSTODIAL PARENT EMPLOYMENT
[ ] Employed [ ]Unemployed [ ] Self-employed
Type of Business:
Usual Occupation:
Current or Last Known Employer:
Phone No.:
Dates of employment: ____/____/____ to ____/____/____
Supervisor:
Job title:
Address:
Street Address City County State Zip
Gross income: $ per
Paid: [ ]Weekly [ ]Bi-weekly [ ]Monthly [ ]Semi-monthly
Attach Pay stubs, if possible
INSURANCE INFORMATION FOR ALLEGEDFATHER / NONCUSTODIAL PARENT
Does “alleged” father/NCP currently have health insurance? [ ] Yes [ ] No
If yes, is the minor child you are applying for child support services
covered in this Policy? [ ] Yes [ ] No
Insurance Co. Name:
Phone No.:
Policy No.:
Monthly Premium: $_________________________
Portion Paid for Child: $________________________
OTHER INCOME SOURCES /RESOURCES
Federal Benefits Received: [ ] Social Security [ ] Postal [ ]RR Retirement [ ]Civil Service [ ] Military [ ] VA [ ] Retirement[_] Receives SSI Receiving
Unemployment Benefits? [ ] Yes [ ] No
Receiving Pension Plan benefits? [ ] Yes [ ] No If so, from what company?
Any professional licenses? [ ] Yes [ ] No If so, what type?:
Is the noncustodial parent in the military? [ ] Yes [ ] No If so, name the Military Branch: [ ] Retired Military
INCARCERATION HISTORY
Has the noncustodial parent been: [ ] in Prison [ ] on Probation or has Probation history
If incarcerated please give dates ____/____/____ to ____/____/____
Institution’s name: _____________________________________
Institution’s address or city/state:__________________________________________________________
If on probation or has a probation history please give:
Probation history dates ____/____/____ to _____/____/_____
Probation period to end: ___/___/___
Probation / parole officer's name: _________________________
Probation / parole officer's name: _________________________
ALLEGED FATHER / NONCUSTODIAL PARENT FAMILY HISTORY
Mother:
Maiden Name:
Phone #: ( )
Date of Birth:
Place of Birth:
Deceased On: Deceased on:
Address:
Street Address City, State, Zip
Father:
Phone No.:
Date of Birth:
Place of Birth:
Deceased on:
Address:
Street Address City, State, Zip
Other known Relative:
Relationship:
Revised April 2019
Address:
Street Address City, State, Zip
Other contact address (friends, etc):
Name Street Address City, State, Zip
Other contact phone number:
Complete this section ONLY if you are NOT the child(ren)’s Parent
I, _________________________________________________ am the legal custodian of the child(ren) named above. I obtained legal custody for the
child(ren) on / / (proof of guardianship is required). Acceptable legal documents include, but are not limited to, Juvenile Court custody orders,
Superior Court custody orders and Probate Court guardianship orders.
My relationship to the child(ren) is _______________________. The child(ren) came to live with me on (MM/DD/YY): / /
Biological Mother (note if deceased):
Name Address City, County, State, State, Zip Date of Birth SSN
Biological Father (note if deceased):
Name Address City, County, State, State, Zip Date of Birth SSN
________________________________________________________ ___________________________
Signature Date
Under the penalty of perjury, I do hereby swear and affirm that the information I provided on the Application for Child Support Services is
accurate and true to the best of my knowledge. I understand that knowingly making false statements and false swearing is punishable
under Georgia law by a fine up to $1,000, by imprisonment between one and five years, or both. I do hereby attest to the truthfulness of the
information provided.
_______________________________________________________________ _______________________
Applicant Signature Date
For DCSS Office Use Only:
Application Requested Date (required):____/_____/____ Application Provided (date given in person or mailed) (required):___/___/____ Application Provided
by (staff’s first and last name required):_______________________________________
(Note: Federal regulations require an application be provided the same day to individuals who make in person requests or within 5 working days of a written or telephone
request, see 45CFR §303.2(a)(2)).
Date returned to DCSS / / Application Processed Date (required):____/___/______ Processed by (First & Last Name)______________________ $TARS No:
______________________________ Application fee PAID (Y/N): [_ ]; If no, why not?____________________________________________________________________
Revised February 2019
PERSONAL / FINANCIAL AFFIDAVIT
$TARS Case Number: ____________________________________
Non-Custodial Parent Name: ______________________________
Custodial Parent Name: __________________________________
CUSTODIAL PARENT [ ] NON CUSTODIAL PARENT [ ] NON PARENT CUSTODIAN [ ]
PERSONAL INFORMATION:
Your name: ________________________________________ DOB: ________________ Social Security Number:____________________
Other married names, nicknames, etc: __________________________________________________________________________________
Home address:_____________________________________________________________________________________________________
Street Address City State County Zip
ADOPTION / FOSTER CARE:
[ ] Currently receive [ ] Never received [ ] Reunification / Foster Care Plan
How much monthly? $__________________
YOUR EMPLOYMENT:
[ ] Employed [ ] Unemployed [ ] Self-employed Type of Business:___________________________________________________________
Employer: _______________________________________ Job Title:_______________________________________________________
Supervisor:_______________________________________ Work Phone No: _________________________________________________
Employer address: _________________________________________________________________________________________________
Street Address City State County Zip
Employed from ____/____/____ to ____/____/____ [ ] Union:__________________ Local No:_________________________________
GROSS Income: $________ (Attach pay stubs) Pay Frequency: [ ] Weekly; [ ] Bi-weekly; [ ] Monthly; [ ] Semi-monthly
Do you have any Professional licenses: [ ] Yes If so, what type? ___________________ License #:______________________________
NAME OF BANK / CREDIT UNION:
_____________________________________ Account Type [ ] Checking [ ] Savings Acct #:_________________________________
_____________________________________ Account Type [ ] Checking [ ] Savings Acct #:_________________________________
YOUR TANF (WELFARE) HISTORY:
[ ] Never on TANF [ ] Currently on TANF [ ] Formerly on TANF [ ] History Unknown
[ ] Receives Medicaid Only; [ ] Receives Food Stamps only; TANF received from ___/___/___ to ___/___/___
PREVIOUS EMPLOYMENT (LAST 3 YRS):
Provide City, State & Employer Name. Complete addresses are not required.
_________________________________________________________________________________________________________________
Employer Name City, State Dates of Employment
_________________________________________________________________________________________________________________
Employer Name City, State Dates of Employment
_________________________________________________________________________________________________________________
Employer Name City, State Dates of Employment
EDUCATIONAL HISTORY:
Highest grade level in school you have completed: __________________
Highest degree you have earned: [ ] None [ ] GED [ ] Technical College/AA [ ] College Degree or higher
Last School (High School, Trade, Colleges) attended:
__________________________________________________________________________________________
Name Street City State Zip Phone Number
__________________________________________________________________________________________
Name Street City State Zip Phone Number
Revised February 2019
PRE-EXISTING CHILD SUPPORT ORDERS BEING PAID FOR OTHER CHILDREN:
COURT NAME AND
COURT CASE NUMBER
INITIAL DATE
OF ORDER
NAMES AND BIRTHDATES OF
CHILDREN
IS CHILD
RECEIVING
TANF?
AMOUNT BEING PAID
PAYMENT RECORD
REQUIRED
$
$
$
$
OTHER CHILDREN
NAME __________________________________________ DOB ___/___/___
NAME ________________________________ DOB ___/___/___
YOUR FINANCIAL SUMMARY
Gross Income Source
Averag
e
Monthly
Gross
Amount
Expense Source
Average
Monthly
Gross
Amount
Salary / Wages (do not include TANF)
$
Rent or mortgage payment
$
Commissions, fees & tips
$
Utilities (electric, natural / propane gas,
telephone)
$
Self-Employment Income
[Refer to O.C.G.A. §19-6-15 (f)(1)(B) for details]
$
Child care (proof is required)
$
Alimony Paid (proof is required)
$
Bonuses
$
Food
$
Overtime Payments
$
Medical bills or expenses
(not covered by insurance) (proof is required)
$
Severance Pay
$
Probation / parole fines
$
Recurring income from Pensions or retirement plans
$
Vehicle payment
$
Interest Income
$
Clothing
$
Income from dividends
$
Transportation/Visitation costs (proof is
required)
$
Trust income
$
Child support paid by previous court order
$
Income from annuities
$
Property taxes
$
Capital Gains
$
Recreation
$
Social Security Disability or Retirement
(Do not include SSI or payment for children)
$
Insurance (health) (proof is required)
$
Worker's Compensation benefits
$
Insurance (life) (proof is required)
$
Unemployment Compensation benefits
$
Insurance (automobile, home)
$
Judgments from Personal Injury or other Civil Cases
$
Insurance (Dental/Vision) (proof is required)
$
Gifts (cash or other gifts that can be converted to cash)
$
Bankruptcy
$
Prizes / Lottery winnings
$
Extraordinary Educational Expenses (i.e.,
tuition, books, room & board) (proof is
required)
$
Alimony & maintenance from persons not on this case
$
Assets which are used for support of family
$
Child’s extraordinary medical expenses
(co-pays, deductibles) (proof is required)
$
Fringe Benefits (if significantly reduce living expenses)
$
Any other income including Imputed Income:
(Do not include means-tested public assistance, such as TANF
or Food Stamps)
$
Special expenses for child rearing (i.e., camp,
band, music, art, clubs) (proof is required)
$
Other:
$
TOTAL MONTHLY GROSS INCOME:
$
TOTAL MONTHLY EXPENSES:
$
YOUR ASSETS: (Bank accts, bonds, whole life insurance-cash value CDs, Money Market Accts, property, stocks, vehicles, etc.)
Asset Description
Value
Asset Location / Branch
$
$
$
I understand the criminal penalties for making false statements and false swearing under O.C.G.A. §16-10-71 and do hereby attest to the truthfulness of
the information provided. So sworn and affirmed,
Your signature:___________________________________________________________ SSN:___________________ Date:____/____/_____
Notary Public signature: _____________________________________ Commission expiration date: ____/____/_____NOTARY SEAL:
Revised April 2019
Paternity Affidavit
This form is REQUIRED for each child on this case, if any of the following situations apply:
The child’s parents were not married at the time of conception or birth and paternity has not been established;
Paternity was established in Georgia (parents were married or signed a Paternity Acknowledgement Form) but is now being
denied or contested;
Paternity is in doubt for some other reason.
My Name Is ________________________________________________________________ and I am the:
[_] MOTHER, applying for Child Support Services as [_] The Custodial Parent, [_] The Non-Custodial Parent;
[_] NON-Parent Custodian (CU) with custody of the child(ren) (Complete this form to the best of your knowledge);
[_] ALLEGED FATHER, who is applying for Child Support Services as [_] The Non-Custodial Parent, [_] The Custodial Parent.
Child’s Information
Child’s Name as listed
on the Birth Certificate
Child’s Last Child’s First Child’s Middle Child’s Date of Birth
Sex [ ] Male [ ] Female
Social Security Number
Race
Relationship to Applicant for Services
Child was conceived in: City State Country
Name of Hospital where child was born: _________________________________________________________________
City State Country
Name of the child’s father?____________________________
Is his name on the Birth Certificate? [ ] Yes [ ] No
Information About the Relationship Between the Mother and Alleged Father
Mother's Marital Status at child's birth: [ ]Single [ ]Married [ ]Separated [ ]Divorced on _____/____/_____
Husband’s Name: _____________________________________________
I believe _______________________________________________ is the father of my child(ren) because we had sexual contact.
(Name of alleged father)
County in which the child was conceived _____________________________________
Has the mother ever named anyone else as the father of this child? [ ] Yes [ ] No [ ] Unsure
If so, name: Address:
Did the alleged father ever sign a Paternity Statement or Paternity Acknowledgment for this child? [ ] Yes [ ] No
If yes, when: ____/___/____ What State: ____________________
Has the alleged father provided child support, necessities, or gifts for this child? In what way?
Has paternity testing ever been done regarding this alleged father? [ ] Yes [ ] No If yes, attach a copy of the RESULTS
Has paternity testing ever been done on any other man? [ ] Yes [ ] No If yes, attach a copy of the RESULTS
Personally appeared before the undersigned officer, duly authorized to administer oaths, the undersigned who states under oath that
the foregoing statements regarding paternity are true and correct. I understand that medical tests may be required to establish legal
paternity for the above child(ren). My signature on this document authorizes the Division of Child Support Services to provide
necessary and appropriate services on my behalf regarding genetic testing and legal actions to establish paternity for the child(ren).
I certify that all of the information supplied by me is true and correct to the best of my knowledge and belief. I understand the
criminal penalties for making false statements and false swearing under O.C.G.A. §16-10-71 and do hereby attest to the truthfulness
of the information provided.
Printed Name: ____________________________________________
Your Signature: _______________________________________ Date: ____________
Notary Public Signature: ____________________________________ Commission Expiration Date: ______________
NOTARY SEAL DCSS Case Number: «FIELD52»
Revised April 2019
COURT ORDERS, SUPPORT ORDERS, AND ARREARAGE OWED
Note:
Check each type of order. You MUST provide a certified copy of the order(s) to be enforced.
[ ] There is NO Court Order
requiring either parent to pay support for the children of this case, because:
[ ] I am currently married to the NCP (no divorce)
Marriage Date:
Separation Date:
[ ] I was never married to the NCP. (You MUST complete a Paternity Affidavit for each child of this NCP)
[ ] The mother of the child(ren) was married when the
child(ren) was/were born?
Marriage Date:
Separation Date:
[ ] DIVORCE DECREE [ ] DCSS SUPPORT ORDER [ ] LEGITIMATION ORDER [ ] CUSTODY ORDER
Filed in County, State of on [ ] NCP not ordered to pay child support.
Support Ordered Amount: $ per [ ] For each child [ ] For All children
There is an Arrearage (overdue) of $ as of Complete the attached Arrearage Affidavit*
[ ] CONTEMPT ORDER [ ] MODIFICATION ORDER [ ] JUVENILE ORDER
Filed in County, State of on [ ] NCP not ordered to pay child support.
Support Ordered Amount: $ per [ ] For each child [ ] For All children
There is an Arrearage (overdue) of $ as of Complete the attached Arrearage Affidavit*
[ ] URESA / UIFSA ORDER (support order from another state) Note: We must have certified copies
Filed in County, State of on [ ] NCP not ordered to pay child support.
Support Ordered Amount: $ per [ ] For each child [ ] For All children
There is an Arrearage (overdue) of $ as of Complete the attached Arrearage Affidavit*
[ ] TEMPORARY PROTECTIVE ORDER Note: We must have certified copies
Filed in County, State of on [ ] NCP not ordered to pay child support.
Support Ordered Amount: $ per [ ] For each child [ ] For All children
There is an Arrearage (overdue) of $ as of Complete the attached Arrearage Affidavit*
*Notes: Cases with court orders will require an Affidavit of Arrears to be completed.
Any support
NOT
paid through Georgia DCSS will require a
certified
payment history.
PRIVATE CHILD SUPPORT CASE HISTORY
Have you ever had an active child support case with any other state
agency, private attorney or a private collection agency for the child(ren)
listed on this application?
[ ] Yes If so, list below:
Where:
When:
Revised April 2019
ARREARAGE AFFIDAVIT: Please show the total amount of support owed and received in each month. Receipts, canceled
checks, payment records, etc. may be requested to prove the information in this affidavit.
Year
Amount
Year
Amount
Year
Amount
Due
Paid
Due
Paid
Due
Paid
Jan
$
$
Jan
$
$
Jan
$
$
Feb
$
$
Feb
$
$
Feb
$
$
Mar
$
$
Mar
$
$
Mar
$
$
Apr
$
$
Apr
$
$
Apr
$
$
May
$
$
May
$
$
May
$
$
Jun
$
$
Jun
$
$
Jun
$
$
Jul
$
$
Jul
$
$
Jul
$
$
Aug
$
$
Aug
$
$
Aug
$
$
Sep
$
$
Sep
$
$
Sep
$
$
Oct
$
$
Oct
$
$
Oct
$
$
Nov
$
$
Nov
$
$
Nov
$
$
Dec
$
$
Dec
$
$
Dec
$
$
YTD
Total
$
$
YTD
Total
$
$
YTD
Total
$
$
Year
Amount
Year
Amount
Year
Amount
Due
Paid
Due
Paid
Due
Paid
Jan
$
$
Jan
$
$
Jan
$
$
Feb
$
$
Feb
$
$
Feb
$
$
Mar
$
$
Mar
$
$
Mar
$
$
Apr
$
$
Apr
$
$
Apr
$
$
May
$
$
May
$
$
May
$
$
Jun
$
$
Jun
$
$
Jun
$
$
Jul
$
$
Jul
$
$
Jul
$
$
Aug
$
$
Aug
$
$
Aug
$
$
Sep
$
$
Sep
$
$
Sep
$
$
Oct
$
$
Oct
$
$
Oct
$
$
Nov
$
$
Nov
$
$
Nov
$
$
Dec
$
$
Dec
$
$
Dec
$
$
YTD
Total
$
$
YTD
Total
$
$
YTD
Total
$
$
Total Due:$____________ Minus Total Paid:$____________ = Balance Due: $____________ as of
____________.
I certify that all of the information supplied by me is true and correct to the best of my knowledge and belief. I
understand the criminal penalties for making false statements and false swearing under O.C.G.A. §16-10-71 and
do hereby attest to the truthfulness of the information provided.
So sworn and affirmed,
My Signature:______________________________________________________________________ Date: ____________
Notary Public Signature:__________________________________ Commission Expiration Date: ______________
NOTARY SEAL:
Revised April 2019
HIPAA Notice of Privacy Practices
Georgia Department of Human Services
Date: April 8, 2016
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED
AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW THIS NOTICE CAREFULLY.
The Department of Human Services (DHS) is an agency of the Executive Branch of Georgia government
charged with the administration of numerous federal programs responsible for the storage, use and
maintenance of medical and other confidential information. Federal and state laws establish strict
requirements for these programs regarding the use and disclosure of confidential and protected information.
DHS is required to comply with those laws as noted throughout this Notice.
OBLIGATIONS OF THE DEPARTMENT OF HUMAN SERVICES:
DHS is required by law to:
Maintain the privacy of protected health information;
Give you this notice of our legal duties and privacy practices regarding health information about you;
and
Follow the terms of our notice currently in effect.
HOW DHS MAY USE AND DISCLOSE HEALTH INFORMATION:
The following describes the ways DHS may use and disclose health information that identifies you (“Health
Information”). Except for the purposes described below, DHS will use and disclose Health Information only
with your written permission. You may revoke such permission at any time by writing to the HIPAA Privacy
Officer at the contact information above.
For Treatment. DHS may use and disclose Health Information for your treatment and to provide you with
treatment-related health care services. For example, DHS may disclose Health Information to doctors, nurses,
technicians, or other personnel who are involved in your medical care and need the information to provide you
with medical care.
For Payment. DHS may use and disclose Health Information so that DHS or others may bill and receive
payment related to your care, an insurance company, or a third party for the treatment and services you
received. For example, DHS may provide your health plan information so that treatment may be paid for.
For Health Care Operations. DHS may use and disclose Health Information for health care operations
purposes. These uses and disclosures are necessary to make sure that quality care is received and to
operate, manage, and administer the functions of the agency. For example, DHS may use and disclose
information to make sure the medical care you receive is of the highest quality. DHS also may share
information with other entities that have a relationship with you (for example, your health plan) for their health
care operation activities.
Revised April 2019
Appointment Reminders, Treatment Alternatives and Health Related Benefits and Services. DHS may
use and disclose Health Information to contact you to remind you of an appointment with a physician. DHS
also may use and disclose Health Information to tell you about treatment alternatives or health-related benefits
and services that may be of interest to you.
Individuals Involved in Your Care or Payment for Your Care. When appropriate, DHS may share Health
Information with a person who is involved in your medical care or payment for your care, such as your family or
a close friend. DHS also may notify your family about your location or general condition or disclose such
information to an entity assisting in a disaster relief effort.
Research. Under certain circumstances, DHS may use and disclose Health Information for research. For
example, a research project may involve comparing the health of patients who received one treatment to those
who received another, for the same condition. Before DHS uses or discloses Health Information for research,
the project will go through a special approval process. Even without special approval, DHS may permit
researchers to look at records to help them identify patients who may be included in their research project or
for other similar purposes, as long as they do not remove or take a copy of any Health Information.
SPECIAL SITUATIONS:
As Required by Law. DHS will disclose Health Information when required to do so by international, federal,
state or local law.
To Avert a Serious Threat to Health or Safety. DHS may use and disclose Health Information when
necessary to prevent a serious threat to your health and safety or the health and safety of the public or another
person. Disclosures, however, will be made only to someone who may be able to help prevent the threat.
Business Associates. DHS may disclose Health Information to our business associates that perform
functions on our behalf or provide us with services if the information is necessary for such functions or
services. For example, DHS may utilize the services of a separate entity to perform billing services. All DHS
business associates are obligated to protect the privacy of your information and are not allowed to use or
disclose any information other than as specified in our contract.
Organ and Tissue Donation. If you are an organ donor, DHS may use or release Health Information to
organizations that handle organ procurement or other entities engaged in procurement, banking or
transportation of organs, eyes or tissues to facilitate organ, eye or tissue donation and transplantation.
Military and Veterans. If you are a member of the armed forces, DHS may release Health Information as
required by military command authorities. DHS also may release Health Information to the appropriate foreign
military authority if you are a member of a foreign military.
Workers’ Compensation. DHS may release Health Information for workers’ compensation or similar
programs. These programs provide benefits for work-related injuries or illness.
Public Health Risks. DHS may disclose Health Information for public health activities. These activities
generally include disclosures to prevent or control disease, injury or disability; report births and deaths; report
child abuse or neglect; report reactions to medications or problems with products; notify people of recalls of
products they may be using; a person who may have been exposed to a disease or may be at risk for
contracting or spreading a disease or condition; and the appropriate government authority if it is believed a
patient has been the victim of abuse, neglect or domestic violence. DHS will only make this disclosure if you
agree or when required or authorized by law.
Health Oversight Activities. DHS may disclose Health Information to a health oversight agency for activities
authorized by law. These oversight activities include, for example, audits, investigations, inspections, and
licensure. These activities are necessary for the government to monitor the health care system, government
programs, and compliance with civil rights laws.
Revised April 2019
Data Breach Notification Purposes. DHS may use or disclose your Protected Health Information to provide
legally required notices of unauthorized access to or disclosure of your health information.
Lawsuits and Disputes. If you are involved in a lawsuit or a dispute, DHS may disclose Health Information in
response to a court or administrative order. DHS also may disclose Health Information in response to a
subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if
efforts have been made to tell you about the request or to obtain an order protecting the information requested.
Law Enforcement. DHS may release Health Information if asked by a law enforcement official if the
information is: (1) in response to a court order, subpoena, warrant, summons or similar process; (2) limited
information to identify or locate a suspect, fugitive, material witness, or missing person; (3) about the victim of a
crime even if, under certain very limited circumstances, we are unable to obtain the person’s agreement; (4)
about a death we believe may be the result of criminal conduct; (5) about criminal conduct on our premises;
and (6) in an emergency to report a crime, the location of the crime or victims, or the identity, description or
location of the person who committed the crime.
Coroners, Medical Examiners and Funeral Directors. DHS may release Health Information to a coroner or
medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause
of death. DHS also may release Health Information to funeral directors as necessary for their duties.
National Security and Intelligence Activities. DHS may release Health Information to authorized federal
officials for intelligence, counter-intelligence, and other national security activities authorized by law.
Protective Services for the President and Others. DHS may disclose Health Information to authorized
federal officials so they may provide protection to the President, other authorized persons or foreign heads of
state or to conduct special investigations.
Inmates or Individuals in Custody. If you are an inmate of a correctional institution or under the custody of a
law enforcement official, DHS may release Health Information to the correctional institution or law enforcement
official. This release would be if necessary: (1) for the institution to provide you with health care; (2) to protect
your health and safety or the health and safety of others; or (3) the safety and security of the correctional
institution.
USES AND DISCLOSURES THAT REQUIRE DHS TO PROVIDE YOU AN OPPORTUNITY TO OBJECT
AND OPT
Individuals Involved in Your Care or Payment for Your Care. Unless you object, DHS may disclose to a
member of your family, a relative, a close friend or any other person you identify, your Protected Health
Information that directly relates to that person’s involvement in your health care. If you are unable to agree or
object to such a disclosure, DHS may disclose such information as necessary if it is determined that it is in
your best interest based on the professional judgment of DHS.
Disaster Relief. DHS may disclose your Protected Health Information to disaster relief organizations that
seek your Protected Health Information to coordinate your care, or notify family and friends of your location or
condition in a disaster. DHS will provide you with an opportunity to agree or object to such a disclosure
whenever it is practical to do so.
YOUR WRITTEN AUTHORIZATION IS REQUIRED FOR OTHER USES AND DISCLOSURES
The following uses and disclosures of your Protected Health Information will be made only with your written
authorization:
1. Uses and disclosures of Protected Health Information for marketing purposes; and
2. Disclosures that constitute a sale of your Protected Health Information
Revised April 2019
Other uses and disclosures of Protected Health Information not covered by this Notice or the laws that apply
to DHS will be made only with your written authorization. If you do provide DHS an authorization, you may
revoke it at any time by submitting a written revocation to the above-referenced Privacy Officer. Upon receipt,
DHS will no longer disclose Protected Health Information under the authorization. However, disclosures
made in reliance upon your authorization before you revoked it will not be affected by the revocation.
YOUR RIGHTS:
You have the following rights regarding Health Information DHS has about you:
Right to Inspect and Copy. You have a right to inspect and copy Health Information that may be used to
make decisions about your care or payment for your care. This includes medical and billing records, other
than psychotherapy notes. To inspect and copy this Health Information, you must make your request, in
writing, to the above referenced HIPAA Privacy Officer. DHS has up to 30 days to make your Protected
Health Information available to you and DHS may charge you a reasonable fee for the costs of copying,
mailing or other supplies associated with your request. DHS may not charge you a fee if you need the
information for a claim for benefits under the Social Security Act or any other state of federal needs-based
benefit program. DHS may deny your request in certain limited circumstances. If DHS does deny your
request, you have the right to have the denial reviewed by a licensed healthcare professional who was not
directly involved in the denial of your request, and DHS will comply with the outcome of the review.
Right to an Electronic Copy of Electronic Medical Records. If your Protected Health Information is
maintained in an electronic format (known as an electronic medical record or an electronic health record), you
have the right to request that an electronic copy of your record be given to you or transmitted to another
individual or entity. DHS will make every effort to provide access to your Protected Health Information in the
form or format you request, if it is readily producible in such form or format. If the Protected Health
Information is not readily producible in the form or format you request, your record will be provided in either
our standard electronic format. If you do not want this form or format, a readable hard copy form will be
provided. DHS may charge you a reasonable, cost-based fee for the labor associated with transmitting the
electronic medical record.
Right to Get Notice of a Breach. You have the right to be notified upon a breach of any of your unsecured
Protected Health Information.
Right to Amend. If you feel that Health Information DHS has is incorrect or incomplete, you may request
DHS to amend the information. You have the right to request an amendment for as long as the information is
kept by or for our office. To request an amendment, you must make your request, in writing, to the above-
referenced HIPAA Privacy Officer.
Right to an Accounting of Disclosures. You have the right to request a list of certain disclosures DHS
made of Health Information for purposes other than treatment, payment and health care operations or for
which you provided written authorization. To request an accounting of disclosures, you must make your
request, in writing, to the above-referenced HIPAA Privacy Officer.
Right to Request Restrictions. You have the right to request a restriction or limitation on the Health
Information DHS uses or disclosed for treatment, payment, or health care operations. You also have the right
to request a limit on the Health Information DHS discloses to someone involved in your care or the payment
for your care, like a family member or friend. For example, you could ask that DHS not share information
about a particular diagnosis or treatment with your spouse. To request a restriction, you must make your
request, in writing, to the above-referenced HIPAA Privacy Officer. DHS is not required to agree to your
request unless you are requesting DHS restrict the use and disclosure of your Protected Health Information to
a health plan for payment or health care operation purposes and such information you wish to restrict pertains
solely to a health care item or service for which you have paid “out-of-pocket” in full. If DHS agrees, we will
comply with your request unless the information is needed to provide you with emergency treatment.
Right to Request Confidential Communications. You have the right to request that DHS communicate
with you about medical matters in a certain way or at a certain location. For example, you can ask that DHS
Revised April 2019
only contact you by mail or at work. To request confidential communications, you must make your request, in
writing, to the above-referenced HIPAA Privacy Officer. Your request must specify how or where you wish to
be contacted. DHS will accommodate reasonable requests.
Right to a Paper Copy of This Notice. You have the right to a paper copy of this notice. You may request a
copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still
entitled to a paper copy of this notice. To obtain a paper copy of this notice, please contact the above-
referenced HIPAA Privacy Officer.
CHANGES TO THIS NOTICE:
DHS reserves the right to change this notice and make the new notice apply to Health Information already
obtained as well as any information received in the future. DHS will post a copy of the current notice at our
office. The notice will contain the effective date on the first page, in the top right-hand corner.
COMPLAINTS:
If you have any questions about this notice, please contact:
Georgia Department of Human Services
HIPAA Privacy Officer
2 Peachtree Street, NW Suite 29-210
Atlanta GA 30303-3142
HIPAADHS@dhs.ga.gov
If you believe your privacy rights have been violated, you may file a complaint, in writing, by contacting the
above-referenced HIPAA Privacy Officer. You will not be penalized for filing a complaint.
You may also file with the Secretary of the Department of Health and Human Services. For more information
on HIPAA privacy requirements, HIPAA electronic transactions and code sets regulations and the proposed
HIPAA security rules, please visit ACOG’s web site, www.acog.org, or call (202) 863-2584.
I have read, understand, and acknowledge receipt of the DHS HIPAA Notice of Privacy Practices.
__________________________ __________________________
Signature Date
__________________________
Print Name
2 Peachtree St. N.W., Atlanta, GA 30303 | dhs.ga.gov
Notice to applicant: Please submit signed HIPAA notice
with all other application material to your nearest DCSS
office. It is not necessary to mail the HIPAA notice
separately unless notified by a DCSS representative.
Revised April 2019
DIVISION OF CHILD SUPPORT SERVICES
Direct Deposit Authorization Form (For use with online applications only)
To have child support sent directly to your checking or savings account, please read, complete and print this form. Include a voided
check or savings account deposit slip with your form. Mail both the voided check or savings account deposit slip and this form to your
local Child Support Services office.
Section 1: AUTHORIZATION AGREEMENT FOR DIRECT DEPOSIT OF CHILD SUPPORT PAYMENTS
I authorize the Division of Child Support Services (DCSS) to deposit my child support payments directly into my checking account or savings account as
specified below. DCSS is also authorized to adjust any over/under deposit it has made to my checking account or savings account. I understand
the deposits/adjustments will be made electronically by ACH transactions and I must allow the Federal Reserve two workdays from the disbursement date to
have the funds available to my financial institution. I also understand the following: It is my responsibility to provide correct routing and account information
for ACH transmissions by attaching a voided check or financial institution printout to this authorization. DCSS does no pre-note to verify my information. I
will immediately notify DCSS if my banking information changes. I must submit a new authorization form to change my direct deposit. I can stop my direct
deposit by notifying the DCSS Hotline or local office. I must notify the DCSS local office of any changes to my address. I must include my name and case
number on all correspondence regarding direct deposit. The DCSS Hotline and web site provide the date the DCSS system disbursed my payment; I must
verify with my financial institution when the payment is posted to my account and funds are available for withdrawal.
By signing below I signify that I have read and agree to all of the conditions listed above.
Signature:___________________________________________ Date Signed: _______________________
*****PLEASE TYPE OR LEGIBLY PRINT ALL INFORMATION BELOW IN INK*****
Section 2: CUSTODIAL PARENT INFORMATION
Name: (As it appears on your GA DDS check)
GA DCSS Case Number (if applicable):
Social Security Number
Additional GA DCSS Case Numbers:
Mailing Address
City:
State:
Zip:
Day-time Telephone Number:
Email:
Section 3: FINANCIAL INSTITUTION INFORMATION
Name of financial institution:
Routing Number:
Account Number:
Account Type:
[ ] Checking [ ] Savings
City:
State:
Telephone:
Section 4: *****FOR DCSS USE ONLY*****
Date received: ___/___/___
Initials:
Date input: ___/___/___
Initials:
Date verified: ___/___/___
Initials:
Please verify all information. Then, mail this completed form along with a voided check or savings account deposit slip to
the local child Support Services office.
Check here if this is a “Bank-Card Only” account [_]
For your information: If you have access to the internet, you may view your case and obtain payment information on the Customer
Online Services website at https://services.georgia.gov/dhr/cspp/do/Logon. First time users are required to register to obtain a user
ID and password. Once your case has been registered, you may obtain your IRN by calling the Contact Center at 1-844-MYGADHS (1-
844-694-2347 Toll Free).
Revised April 2019
Georgia EPPICard Debit MasterCard
The Division of Child Support Services (DCSS) no longer mails child support payments in the form of paper
checks. If you did not submit a request to have your child support payments deposited into your checking or
savings account, a Debit MasterCard will be mailed to you via first class mail within 7 to 10 business days from
the date the first child support payment is posted to your case.
The Georgia EPPICard Debit MasterCard allows you to:
1. Make purchases at merchant locations where MasterCard Debit cards are accepted
2. Get cash back at merchant locations where MasterCard Debit cards are accepted
3. Make bank teller and ATM cash withdrawals at locations where MasterCard is accepted
4. Access your child support payments anywhere in the U.S. where MasterCard Debit cards are accepted
If you do not receive your EPPICard within 7 to 10 business days from the date your first child support payment is
posted to your case, please contact Georgia EPPICard Customer Service at 1-800-656-1347. Once you have
received and activated your EPPICard you will be able to receive payment alerts by creating an account on the
EPPICard website.
Your Georgia EPPICard will expire every 3 years and a new card will be mailed to you.
Please be sure to update your address with DCSS every time your address changes.
For your information: If you have access to the internet, you may view your case and obtain payment
information on the Customer Online Services website at https://services.georgia.gov/dhr/cspp/do/Logon.
First time users are required to register to obtain a user ID and password. Once your case has been registered,
you may obtain your IRN by calling the Contact Center at 1-844-MYGADHS (1-844-694-2347 Toll Free).